Server And Desktop Management

PROACTIVE MONITORING LEADS TO RAPID RESPONSE

Our culture of instant gratification puts tremendous stress on server and desktop infrastructure. Any business that relies on its data center for critical operations of enterprise applications, e-mail, web sites, and more must have a robust 24x7x365 monitoring and management platform and remediation plan. The reality is this is often an afterthought for resource-strapped organizations of all sizes. Likewise, excessive downtime for desktop devices can be detrimental to productivity.

With BDT’s Server & Desktop Management Services, organizations can entrust these critical services to experts with years of expertise and powered by redundant network operations centers (NOCs) in Atlanta and Teterboro, N.J. Our team provides 24×7 monitoring and management of servers and desktops.

BDT SERVER & DESKTOP MANAGEMENT PROVIDES

• Assessment of existing management policies and processes
• Options for preventive maintenance including patches, service packs and defragmentation for servers, notebooks and desktops (“Wintel†and Apple Macintosh)
• Distribution of new applications and operating systems
• Powerful remote monitoring systems, along with custom monitoring dashboards and client portals
• Flexible alerting and shift management capabilities based on different severity levels and fault thresholds
• Automated self-healing scripts
• Real-time inventory of hardware and software licenses
• Remote remediation, with onsite dispatch options

MANAGED SERVICES FEATURES

• Deep monitoring of a large breadth of network attached devices
• Around-the-clock remote remediation and escalation
• Powerful alerting engine
• Multiple shift awareness
• Powerful dashboard views and reporting

FOR MORE INFORMATION CONTACT BDT MANAGED SERVICES: