It Operations Platforms

As complexity increases in IT operations the need for a hardened support structure is critical. IT resources and teams are stretched thin to support their environment while also being tasked with projects to innovate the organization. As demand for new applications and platforms arise a system to support the infrastructure is needed. This is where BDT’s Enterprise Command Center emerges as the single pane of glass resource to monitoring and co-manage environments across a large variety of technology stacks and manufacturers.

IS YOUR ORGANIZATION EXPERIENCING ANY OF THESE ISSUES?

• Not being the “first to know†on major IT outages
• Freeing up high end staff from doing first-level incident management – no centralized NOC operations
• Significant investment in toolsets but toolsets are disjointed and not integrated
• Getting visibility and management of “modern IT†(from on premise to cloud in an integrated fashion)
• Lack of consistent and repeatable operations – not enough automation of manual IT operations processes
• Lack application dependency mapping, application monitoring and production support
• Transforming to a “IT-as-a-Service-provider†model
• Identify avenues to reduce IT operational cost

CLOUD COMPUTING FEATURES

• Local BDT Service Delivery Team
• Dedicated Service Delivery Managers
• Service Delivery Engineers
• Monthly Strategy and Review Reports
• Enterprise Tools
• Infrastructure Monitoring
• Client Portal Access
• 7×24 BDT Resources Staffed Network Operations Center (NOC)

FOR MORE INFORMATION CONTACT BDT MANAGED SERVICES: