Managed Cloud Services

Infrastructure Monitoring And Management

IT organizations are continuously challenged with providing the right resources and expertise to monitor and manage their networks, proactively on a 24×7 basis. IT support resources are tasked with projects to bring changes to the organization and enable competitive advantages. BDT aims to enable our clients to keep focus on those business changing initiatives by delivering proactive monitoring, management, and support through people, processes and technology solutions. BDT has architected a proven model for the managed support of your entire infrastructure including: servers, routers, switches, firewalls, phone systems, and any other devices with a heart beat. Our service monitors and proactively responds to issues within your environment on a continuous basis, leveraging a state of the art IT operations platform and highly trained technical resources. This staff utilizes an advanced set of processes, coupled with the management platform, to provide the service your organization needs to ensure consistent system availability and ongoing support.


  • Local BDT Service Delivery Team
  • Dedicated Service Delivery Managers
  • Service Delivery Engineers
  • Monthly Strategy and Review Reports
  • Enterprise Tools
  • Infrastructure Monitoring
  • Client Portal Access
  • 7×24 BDT Resources Staffed Network Operations Center (NOC)