Backup Professional and Support Services
Overview
Brick Data Technology® Support Services, with industry-leading customer satisfaction ratings, is a combination of people, processes, technology, and talent that Customers trust to help them leverage the full value of Backup Enterprise software regardless of date, time, or worldwide location.
- Our unique approach allows you to:
- • Access a team of Support Engineers to report issues or get answers to questions
- • Brick Data Technology provides service support installing and supporting critical backup enterprise critical software updates, product enhancements and new releases (when and if available) by your vendor provider
The primary goal of our winning Support / Services combination is to reduce your operating costs and increase your data management efficiencies. Our dynamic and enthusiastic Support engineers work to ensure your successful operations. Our unique product architecture allows Brick Data Technology to actively monitor customer environments for fault conditions in real time.